Senior UX Designer · Seattle, WA
I turn tangled business requirements into products people rely on, and I'm still at it. Research through developer handoff, at home in the executive workshop and elbow-deep in Figma both. Every stage of the process, not just the pretty parts.
Shipped at Providence Healthcare, Sinclair, Microsoft, and many more. At Sinclair, I cut proposal creation from hours to under 2 minutes, then hit 100% adoption within 6 months.
I designed a sales tool that a hundred+ person team actually wanted to open.
Reimagined a broken B2B sales experience for a 100–150 person team at Sinclair Broadcasting, from a napkin sketch idea to a shipped web platform that auto populated prospect presentations with industry specific imagery, sample ads, and websites tailored to each customer's vertical. Eliminating ambiguity and giving customers a clear, immediate visual of what they were buying.
Help! I turned an analytics tool into one users felt confident in.
Built a Help ecosystem from scratch for a financial analytics platform used across one of the largest healthcare systems in the country: in-app sidebar, contextual Help Points, first-time onboarding modals with video walkthroughs, and a searchable knowledge base. Moving NPS scores from broadly dissatisfied to satisfied during onboarding waves of thousands.
I created order from chaos in one of the most complex financial ecosystems in healthcare.
I designed a system-wide governance tool replacing a fragmented manual process for assigning financial reporting responsibilities across Providence's hospitals, departments, and regions. Automating downstream delivery of personalized, role-specific reports - daily, weekly, and on demand - to thousands of end users, eliminating the institutional knowledge tax.
Brand systems, B2B platforms, prototypes, wireframes, websites, data visualizations, email campaigns, product demos, etc. A non-comprehensive scroll through the work that didn't make the case-study cut but kept the lights on, paid the rent, and quietly taught the rest.
